Flexmail nv/sa is committed to permission-based email marketing practices, and as a result has established this no-tolerance Anti-Spam Policy. Flexmail nv/sa will occasionally update this Anti-Spam Policy. When it does, Flexmail nv/sa will also revise the "last update" date at the top of this Anti-Spam Policy.
1. What is Spam?
Spam is commercial email or unsolicited bulk email, including "junk mail", which has not been requested by the recipient. It is intrusive and often irrelevant or offensive, and it wastes valuable resources. Spam messages are the opposite of permission-based email, which are normally anticipated, personal, relevant and/or associated with a pre-existing business or personal relationship. Inappropriate newsgroup activities, consisting of excessive posting of the same materials to several newsgroups, are also deemed to be spam.
2. Preventing Spam
3. Laws restricting Spam
Spam laws vary from country to country. This Flexmail Anti-Spam Policy has been developed to conform to the highest commercially reasonable standards. As a result, and without limiting the general prohibitions against all spam activities, the following are expressly prohibited:
4. Questions to ask yourself
To help in establishing whether you are participating in activities constituting spam, ask yourself the following questions:
If you answer yes to any of these questions, you are likely involved in spam activities.
5. Reporting Spam
If you believe that you have received spam from or through Flexmail facilities, please send a complaint from your email account along with the unsolicited email, with completed header, to firstname.lastname@example.org.